About Todd's Car Connection
Auto Repair Services Where Quality and Integrity Still Matter!
| |
With over 10 years experience as an ASE master auto tech with both foreign and domestic cars and trucks, Owner, Scott McArthur's leadership provides personalized, quality auto repair services to our Simi Valley, Moorpark, and Conejo Valley neighbors.
Todd's Car Connection's tagline of "where quality and integrity still matter", was developed from earning this reputation through working hard and providing the best for our customers.
When you bring your vehicle into the shop, you will be speaking to a professional and honest mechanic, who will treat you like family. You'll know you aren't getting the run-around, but rather, a fair assessment of the condition of your vehicle and receive a fair and reasonable cost to repair or upgrade.
Todd's Car Connection Customer Service Promise:
- Make every effort to fix the customer's vehicle right the "first time"
- Uphold the high standards of the profession, seeking to correct any or all abuses within the automotive industry
- Recommend corrective and maintenance services
- Clearly explain which of these is required now to correct existing problems and which are for preventive maintenance
- Use QUALITY parts
- Offer customers a price estimate in advance of work to be performed
- Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer
- Make every effort to keep the customer informed about appointments and completion deadlines
- Furnish an itemized Invoice for parts and services, priced fairly, clearly identifying any used or remanufactured parts
- Replaced parts may be inspected upon request
- Furnish or post copies of any warranties covering parts or service
- Exercise reasonable care of the customer's property while it is being serviced
Thank you for trusting Todd's Car Connection!